We know that everyone has computer needs as the computer industry has become such a large part of our everyday lives.  We strive to meet all of these needs as they may arise, and pride ourselves on being well equipped to offer a variety of services, both Residential and Business.

We are a family owned company with 20+ years of experience. All of our technicians are trained and qualified in customer service as well as troubleshooting PC’s.    

Having trouble with your computer at home?  We can help!  We provide a variety of services including: troubleshooting any issues, maintaining all of your program updates (i.e. Windows, Office, Antivirus, and any hardware driver updates, etc.), virus removal, hardware replacement, wireless network setup, security implementation, any program setup, email setup, as well as an offsite backup of your important files.

We are here to meet all of your business needs as well.  We offer several services to help reduce the cost of Information Technology support. The first being a complete technology overview of your business and a recommendation of what we think would be the best option for your company. We then work seamlessly on pulling cables, setting up computers, setting up a network infrastructure, creating a server, and developing security standard policies based on our overview. Our services don’t stop there! We also offer preventative maintenance plans, and helpdesk services for each site!

All of us here at Clegg Technologies welcome and encourage you to further explore the services we offer.  Please contact one of our representatives with any questions. We are here to serve you, and look forward to meeting all of your computer needs.  

Sincerely,               
        Brandon & Anna Clegg

HOURLY PROJECTS -

Network Build Out
         Servers
         Routers/Switch
         Cableing
         Wi-Fi/Wi-Fi Extension/Access Pointes

Migration of services to cloud based/Between companies
         Migrating to Microsoft 365
         Migrating to G-Suite
         Upgrading internal system to a new platform 

Network Assessment/Vulnerability Identification
         Vulnerability and security scans

Data Recovery Service
         Attempt to recover lost data
         Backup Restore/Rebuild Infrastructure 

Helpdesk Support
         General "break fix" billed hourly, with a minimum charge
         Flat rate clean-up

CONTRACTED MANAGED SERVICES -

Proactive Maintenance
         Device alerts matching pre-set alarm triggers
         Backup errors and failures
         Performance deviations from defined norms
         Resource utilization deviations from defined norms

Reactive Maintenance and Support
         Customer initiated requests in accordance to the SLA
         Disruption of failure of physical equipment parts and services
         Operating system installations, failures and error conditions
         Applications installations, failures and error conditions
         Peripheral device connectivity installations, failures and error conditions
         Network installations, device failures and error conditions
         User account management

Antivirus and Antimalware
         Antivirus/Malware definition update problems, infections and client issues

Vulnerability Identification
         Vulnerability and security scans
         Patch Management

Data Protection Service
         Maintain verified data backups of Customer data identified in a Data Backup Plan
         Perform data restoration services from backups
         Maintain data security controls to prevent unauthorized access

Inventory Management
         Maintain inventory of all networked systems
         Maintain inventory of installed software licenses
         Maintain inventory of hardware warranty status

Helpdesk Support Services
         Provide a dedicated Help Desk support line that is not outsourced or performed by a 3^rd party service
         Provide knowledgebase management

Cloud Services   Provided by CleggTech through partnerships with Microsoft, Google, and BlueCloud.
         Office 365 management
         Google Business services management
         VOIP through BlueCloud

Thank you for submitting your request. We will get back to you in 24 hours to discuss your needs. If you need immediate assistance please schedule a time for us to come out using our scheduler.